StogieHub: Built by Aficionados for Aficionados
StogieHub FAQs

FAQs

How Do I Create a User Profile?
Click on the Start Selling, Login|Create Profile or the MyStogieHub link and follow the prompts to create a StogieHub user profile.
How Do I List an Item For Sale?

Click the Start Selling link to list your item for sale. Please be sure to select one of the shipping options, so that the shipping charges are added to the total price of your item when it is purchased and paid for by the Buyer.

Once you’ve started the product listing process, be sure to click the red icon to use the AI tool to assist in creating your item listing.

How Do I Install The StogieHub App on My Phone?
Go to www.stogiehub.com. If you have a Samsung device, you can click the icon to install the app from the app store. If you have an iPhone, select the option to Add To The Home Screen to place the StogieHub icon on your phone’s home screen.
I’m a Cigar Accessory Manufacturer. How Do I Sell My Items on StogieHub?
Click the red text icon and chat directly with our Support Team about your options.
How Much Is The StogieHub Administrative Fee?
Ten percent (10%) of the purchase price. The admin fee is deducted from the net proceeds of the product sale.
What Shipping Options Are Available?

When listing an item, the Seller can select several current USPS shipping options, depending on the item’s size. The corresponding costs that are listed are routinely updated via a USPS API.

If you’d prefer, there is an option to include shipping in the price of your item. If that option is selected, you should not select a USPS option.

How Do I Handle Shipping?
Once your item is purchased by another user, it is the Seller’s responsibility to ship the product to the Buyer. The Seller will receive an email confirming the sale that will include the Buyer’s name and shipping address.
How Do I Change My Password?
Click on My StogieHub and select the password reset button. An email will be generated to you that will allow you to change your password.
How Do I Stay Informed?
Subscribe to our newsletter, Kaizen, to stay informed about featured products, cigar events and industry news. Follow us on Instagram (@stogie.hub) and check out our cigar lifestyle podcast, Burn & Learn, by going to www.bnlpod.com.
How Do I Make a Guest Appearance on Burn & Learn?
To discuss joining Burn & Learn: The Cigar Lifestyle Podcast, please send an email to stephen@stogiehub.com.
How Do I Advertise My Products On An Episode of Burn & Learn?
Please send an email to stephen@stogiehub.com.
How Do I Get Other Questions Answered?
Click the red text icon in the lower right corner to chat directly with our Support Team.

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